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Shipping Policy

  • Orders in Knock Down Condition (see definition below) will be cancelled and are subject to the Cancellation Policy shown below.
  • Our standard shipping method is USPS - Priority Mail or FedEx. ATF Controlled products, and orders that exceed $100 are shipped Signature Required.
  • Order processing and shipment typically occurs between 1 - 3 business days for a complete order. We do not ship on Friday, Saturday, Sunday, or holidays.
  • Tracking numbers are emailed when orders are shipped. Please check your Spam Inbox. If you do not receive it, please email us.
  • We do not ship Internationally.
  • Orders for lowers, rifles, or pistols must be shipped to an FFL within 1 (one) month. Orders not shipped within 1 month will be cancelled and subject to the Order Cancellation policy shown below.
  • All orders must be shipped. We do not meet customers for delivery or hold for pickup at a Gun Show.
  • Orders returned due to being Unclaimed or Undeliverable can be shipped a second time at the customers expense or will be cancelled and subject to the Cancellation policy shown below.
  • Customers have 10 days to report shortages in their order.

Knock Down Condition

  • Knock Down Condition: A single order with more than one item, that when combined creates a complete Firearm, even if the parts are not assembled. Examples include, but are not limited to:
    • 1 - Complete Upper, and 1 - Complete Lower
    • 1 - Complete Upper, and 1 - Unassembled Lower Kit
    • 1 - Complete Upper Bundle Kit, and 1 - Stripped Lower
  • Orders in Knock Down Condition will be cancelled and subject to the Order Cancellation Policy shown below.

Cancellation Policy

  • There is a 25% cancellation fee applied to orders that:
    • Have been placed and later cancelled
    • Have been sent back for a refund

Exchange Policy

  • There is a 10% exchange fee applied to orders that:
    • Have not been used
    • Have been sent back within 10 days of receipt

Pre-Order or Back Order Policy

  • We do not accept Pre-Orders or Back Orders. We only sell what we have in stock and ready to ship. Please feel free to email us regarding stock status.

Return Policy

  • Please see Exchange Policy, Cancellation Policy, and Warranty Policy

Warranty Policy

  • We guarantee our products against defects in material or workmanship for the life of the product. We will repair, replace or substitute any of our product(s) if a defect in material or workmanship is found.
    • We will not warranty any product(s) that have been altered by the customer or a third party; and we do not cover any non-KG part that is causing the issue.
    • We will not warranty products that have not been properly maintenanced.
    • We do not cover normal ware and tear, including the finish.
    • The product must be cleaned before contacting us for warranty work.
    • Dirty product will not be worked on until a $50 cleaning fee is paid.
    • Use of reloaded ammunition will void warranty.
  • If you have a warranty issue, please email us.

Shopping Cart Help

If you are having issues updating products or editing your cart, feel free to email us for assistance. To purchase a product:
  • First you must utilize the "Add to Cart" or "Buy now" buttons to place an item in the shopping basket.
  • After a product is added to the shopping basket, you can click the "View or Edit Cart" links to update quantities or remove products from the basket.
  • Once you have the products and quantities finalized, you can click the "Checkout" link.
  • Next, complete the required Billing, Shipping and Payment information.
  • Finally, select the Order Complete option to complete the transaction.
Once the order has been processed a confirmation email will be sent and the product(s) shipped to the designated address.

Please be sure your order is 100% correct, orders are charged immediately. A Gift Certificate will be issued for changes made to an order resulting in a lower price. Please feel free to email us with any questions.