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POLICIES AND WARRANTY:
Shipping Policy
- Orders in Knock Down Condition (see definition below) will be cancelled and are subject to the Cancellation Policy shown below.
- Our standard shipping method is USPS – Priority Mail or UPS. ATF controlled products, and orders that exceed $100 are shipped Signature Required.
- Order processing and shipment typically occurs between 1 – 3 business days for a complete order. We do not ship on Friday, Saturday, Sunday, or holidays.
- Tracking numbers are emailed when orders are shipped. Please check your Spam Inbox. If you do not receive it, please email us.
- We do not ship Internationally.
- Orders for lowers, rifles, or pistols must be shipped to an FFL within 1 (one) month. Orders not shipped within 1 month will be cancelled and subject to the Order Cancellation policy shown below.
- All orders must be shipped, unless you can pickup your order in our Kansas store.
- Orders returned due to being Unclaimed or Undeliverable can be shipped a second time at the customers expense or will be cancelled and subject to the Cancellation policy shown below.
- Customers have 10 days to report shortages in their order.
- If your order is a Non-Firearm, we will only ship your Billing Address. If you need your order shipped to an address other than your Billing Address, please chose the “Direct bank transfer” payment method on the next screen and mail in a USPS or Wal-Mart Money Order to Karri’s Guns, 2111 E Crossroads Ln, Ste 106, Olathe, KS 66062 and we will mail your item to any valid US address. We apologize for the inconvenience, Credit Card theft is on the rise.
- Your billing address must match the address your card company has on file. Mis-matches in the address may delay shipment of your purchase.
- Customers are responsible for knowing and following the laws in their state, county, and city.
Knock Down Condition
- Knock Down Condition: A single order with more than one item, that when combined creates a complete Firearm, even if the parts are not assembled. Examples include, but are not limited to:
- 1 – Complete Upper, and 1 – Complete Lower
- 1 – Complete Upper, and 1 – Unassembled Lower Kit
- 1 – Complete Upper Bundle Kit, and 1 – Stripped Lower
- Orders in Knock Down Condition will be cancelled and subject to the Order Cancellation Policy shown below.
Ammunition Policy
We cannot ship ammunition to to Alaska, California, Connecticut, District of Columbia, Hawaii, Illinois, New Jersey, New York, Maryland, Massachusetts, outside the Continental USA or anywhere else in the United States where it is prohibited by law.
- Buyer and/or User of this site agree that they are 18 or older to purchase rifle or shotgun ammunition and are 21 or older to purchase handgun ammunition. Buyer and/or User of this site agrees to always make sure to use the correct ammunition for your Specific Firearm. Buyer and/or User of this site agrees to ensure compliance with all local, state and federal laws or any other regulations.
- A copy of purchaser’s Government ID is needed before shipment.
Cancellation Policy
- There is a 25% cancellation fee applied to orders that:
- Have been placed and later cancelled
- Have been sent back for a refund
Exchange Policy
- There is a 10% exchange fee applied to orders that:
- Have not been used
- Have been sent back within 10 days of receipt
Pre-Order or Back Order Policy
- We do not accept Pre-Orders or Back Orders. We only sell what we have in stock and ready to ship. Please feel free to email us regarding stock status.
Return Policy
- Please see Exchange Policy, Cancellation Policy, and Warranty Policy
Warranty Policy
- Lifetime Quality Guarantee does not apply to:
- Normal wear and tear of the product;
- Damage resulting from accident, misuse, abuse, or neglect, including, without limitation, failure to follow cleaning and maintenance procedures described in the product manuals;
- Unauthorized permanent modifications of the product;
- Damage resulting from barrel obstruction; or
- Damage or functional issues resulting from hand-loaded, reloaded, remanufactured, or incompatible or defective ammunition. See KG Ammunition Disclaimer below.
- Discontinued items
- Please click here for our Limited Liability Warranty
Shopping Cart Help
If you are having issues updating products or editing your cart, feel free to email us for assistance. To purchase a product:
- First you must utilize the “Add to Cart” or “Buy now” buttons to place an item in the shopping basket.
- After a product is added to the shopping basket, you can click the “View or Edit Cart” links to update quantities or remove products from the basket.
- Once you have the products and quantities finalized, you can click the “Checkout” link.
- Next, complete the required Billing, Shipping and Payment information.
- Finally, select the Order Complete option to complete the transaction.
- Once the order has been processed a confirmation email will be sent and the product(s) shipped to the designated address.
- Please be sure your order is 100% correct, orders are charged immediately. A Gift Certificate will be issued for changes made to an order resulting in a lower price.